Privacy Policy

At Sp5der Clothing (https://sp5derhoodiestore.ca), we protect your privacy in compliance with Canadian privacy laws (PIPEDA). This policy outlines how we collect and manage your data.

If you have any questions, please email us at [email protected] or visit our Contact Us page.

1. Information We Collect

We only collect the essential information we need to fulfill your orders and improve your shopping experience:

  • Personal Data: We collect your name, shipping address, billing address, phone number, and email.
  • Payment Data: Encrypted third-party payment gateways process all your transactions. We never store your credit card details on our servers.
  • Cookies & Analytics: We use basic cookies to analyze site traffic and keep items in your shopping cart.

2. How We Use & Share Your Data

We use your data strictly to process orders, send tracking updates, and prevent fraud.

We never sell or rent your data. We only share it with trusted partners who help us run our store:

  • Payment Processors: They safely handle your payments.
  • Shipping Partners: They deliver your orders (view our Shipping & Delivery Policy for delivery timelines).

3. Data Security & Your Rights

We use SSL encryption to keep your data safe. As a Canadian customer, you hold the full right to access, correct, or delete your personal information from our database at any time.

To learn how we handle product returns and cancellations, please check our Refund and Return Policy page.

4. Contact Information

If you have any privacy-related questions, please email us directly: